Privacy Policy for K&T Premium Travel

Effective Date: 25/11/2024
Last Updated: 25/11/2024

K&T Premium Travel is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and address.
  • Booking Details: Travel dates, pickup/drop-off locations, and special requests.
  • Payment Information: Billing address, credit/debit card details, or other payment details (processed securely through third-party payment providers).
  • Technical Data: IP address, browser type, operating system, and other information collected via cookies and similar technologies.
  • Communications: Messages, inquiries, or feedback submitted via our contact forms, email, or phone.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process bookings and provide our chauffeur services.
  • To communicate with you regarding your bookings, inquiries, or requests.
  • To improve our website, services, and customer experience.
  • To send updates, offers, or marketing communications (with your consent, where required).
  • To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following circumstances:

  • Service Providers: With third-party providers who assist us in delivering our services (e.g., payment processors, IT support).
  • Legal Obligations: If required by law, court order, or government authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. By using our website, you consent to the use of cookies.

You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These measures include:

  • Secure servers and encryption of sensitive data.
  • Regular monitoring and updates to our systems.
  • Restricted access to personal data on a need-to-know basis.

Despite our efforts, no data transmission or storage system is completely secure. We cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Objection: Object to the processing of your data for certain purposes, such as direct marketing.
  • Data Portability: Request a copy of your data in a portable format.

To exercise your rights, please contact us at info@ktpremiumtravel.co.uk.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once the retention period expires, your data will be securely deleted.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal data.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. Please review this Privacy Policy periodically for the latest information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

K&T Premium Travel
Address: Eastney Road, Portsmouth, PO4 9HY
Email: info@ktpremiumtravel.co.uk
Phone: 023 9309 2714